Frequently Asked Questions

To expedite your claim filing process, call toll-free at 1-888-889-2953 to initiate your claim as soon as your disability/leave begins; please call Monday-Friday, 7;00 am to 7:00 pm. CST.
Please be prepared to provide the following information:
- Your name, social security number (also known as 9-digit code), address, and telephone number;
- Your physician's name, address, phone, and fax numbers;
- Please sign the authorization form and provide a copy to your treating physician(s).
After your claim has been initiated, for questions regarding ongoing claim status, you may call 1-888-889-2953.